Shipping and payment

Advantages: You have 30 days from the invoice date to pay your invoice. You only pay when you have received the goods. You can shop in peace, complete your order and check your products at home.

1. Select “Klarna” at the checkout when making your purchase
2. Select “Invoice” as the payment method
   
3. After you confirm your selection, a new box will open to verify your identity by means of your mobile phone number and date of birth.
   

The maximum limit for an invoice payment is CHF / € 5000, but can be lower due to individual factors relating to the credit check. We don’t have any influence on whether, and for how much, an instalment payment is approved!

Important: The details you provide must be correct for your identity to be properly verified. A credit check is carried out for invoice payment. Klarna will not approve an invoice payment if your details differ from those stored for the purpose of verifying your financial standing.

We will send you an invoice by email and together with the goods.

If you’re not satisfied with your goods, you can report a “problem” in the Klarna app, which will pause your invoice until we have been able to resolve the issue together.

• Your order is processed as soon as we have received payment, or in the case of an invoice or instalment purchase, as soon as we have received final confirmation from our service provider that the purchase has been approved. It is from that point on that the actual shipping time begins.

• Delivery times depend on the product and current availability. This can change quickly, as we don’t mass produce and generally only keep a small number of systems directly in stock. Plus, not all systems are always in stock in both warehouses (Switzerland and Germany), which is why transport incl. customs may sometimes be necessary (1-2 days).

• We ship from Monday to Friday. There is no shipping on Saturdays and public holidays (please note that regional public holidays may vary from country to country).

• Pre-built systems: These are ready-to-go configurations that have been pre-assembled and tested by our specialists in small quantities. The systems are dispatched immediately after receipt of payment, often on the same day as the order, and will be with you in 2-3 days.

  • Complex pre-built systems, for example with custom water cooling, generally have a longer delivery time as we only build these to order. Assembly and special quality controls take more time, even if all components are in stock. Allow at least 4 weeks for delivery (if it’s faster, so much the better! ;-) ).

• Configurations: If you put together your PC yourself using our configurator and all components are “available immediately”, our specialists will get to work as soon as we receive your payment. Your PC is expertly assembled and undergoes functional and quality checks. Depending on how busy our production team is, your self-configured PC will be dispatched within approx. 3-5 working days and will then reach you in 5-7 working days. But things have also been known to go a lot quicker.